Terms of Service
Basic conditions for using Ucitysocial's website, applying for residency, and participating in agency services.
Policy review in progress. This page describes the current intended operating terms, but the legal and operational details require final review before public release. For clarification before sharing sensitive information or subscribing, email management@ucitysocial.com.
1. About the service
Ucitysocial organizes everyday-life information through departments and folders and may provide a Resident Portal, optional community tools, human-agent support, and an automated Assistant depending on the plan and availability. Not every planned feature is available at launch.
2. Accounts and eligibility
You must provide accurate account details, safeguard your login credentials, and use your account lawfully. The initial residency program is intended for eligible adults age 21 or older in the United States. Creating a website account does not itself guarantee acceptance for human-agent representation.
3. Beta residency
Ucitysocial reviews applications before granting beta residency. Approved applicants receive payment details directly from the agency. The payment page states the full charge, renewal frequency, applicable tax, and cancellation conditions before the applicant pays. The beta includes the Resident Portal, automated Assistant, and access to the 48 folders, subject to Assistant usage limits and available features. Scheduled human Agent appointments are not included.
4. Human and automated assistance
The automated Assistant can organize information and suggest steps within resident permissions and beta usage limits. The founder may review service quality and reported issues, but the beta plan does not promise human Agent appointments or individual case management. Ucitysocial is not an emergency service or a substitute for licensed professionals. Residents confirm important information and decisions.
5. Your information and permissions
You retain responsibility for information and materials you submit and represent that you have the right to share them. You grant Ucitysocial only the permissions reasonably needed to store, process and present that material as part of the service and the sharing choices you make. Please read the Privacy Policy before adding sensitive information.
6. Conduct
Do not use the service to harass people, impersonate another person, infringe rights, upload unlawful content, seek unauthorized access, or expose another person's private information without appropriate permission.
7. Payments and cancellation
No payment is collected through the public application. When the agency sends a private payment link, applicants review the price, billing frequency, renewal terms, applicable taxes, and cancellation conditions before paying. Residents can request help with billing, payment methods, receipts, and cancellation at management@ucitysocial.com. Applicable consumer rights continue to apply.
8. Availability and changes
The site and portal may be modified, suspended for maintenance, or updated as the pilot develops. We do not guarantee outcomes from plans, reminders, referrals, forecasts, or generated suggestions. We will communicate meaningful subscription changes through the contact details associated with your account.
9. Contact
For questions about these terms or residency, email management@ucitysocial.com.