Privacy Policy
How Ucitysocial handles information you provide on the website and in your Resident Portal.
Policy review in progress. This page describes the current intended operating terms, but the legal and operational details require final review before public release. For clarification before sharing sensitive information or subscribing, email management@ucitysocial.com.
1. Who we are
Ucitysocial is a life management agency based in Denver, Colorado. Privacy questions and requests can be sent to management@ucitysocial.com.
2. Information we collect
We receive account details such as your name, email and profile information; messages and support requests; information you choose to put in folders (including schedules, purchases, employment, finances, documents, or sensitive personal information); and technical information needed to operate and secure the service. Payment checkout is handled by a payment processor rather than by asking you to enter card details in your resident files.
3. Why we use information
We use information to establish and maintain your File, operate the Resident Portal, provide permitted human-agent and Assistant support, authenticate accounts, process subscriptions, respond to requests, support the service, investigate technical problems, and comply with applicable law.
4. Human agents, Assistant and community
An assigned human agent may need to review information you share for representation. Automated Assistant features may process information you submit so they can respond or suggest actions. Some profile details or community messages may be visible to other residents only when you choose to share them; check the sharing controls before posting. Do not enter another person's private information without permission.
5. Service providers
Ucitysocial relies on service providers for hosting, database and authentication, subscription payments, communication, and selected Assistant or voice features. They may process data to provide those functions under their own service terms. The exact providers and data flows should be verified before the final policy is approved.
6. Advertising and sales of information
Ucitysocial's stated policy is not to sell residents' personal files to advertisers or use their private folder information to target advertising. This statement does not remove the need to describe analytics, cookies, or other technology actually used by the website.
7. Retention and correction
Your File is designed to be updated as information changes. Data may remain while the account is active or as needed for lawful business, security, financial, and dispute purposes. Retention, deletion, and backups must be confirmed operationally before any precise deletion deadline is promised. Contact us to request access, correction, export, or deletion; some requests may be limited by law or the rights of others.
8. Security and choices
Ucitysocial uses account access controls and service infrastructure intended to protect information, but no online service can promise perfect security. You can reduce exposure by choosing which information you provide or share, protecting login credentials, and contacting us promptly about suspected access problems.
9. Changes and contact
We will update this page if our handling of information or the services materially change. Send privacy questions to management@ucitysocial.com.